Book Trial Lesson / Consultation Requires Registration

Business Communication Skills Fundamental

Who This Programme Is For

This programme is designed for administrative professionals, executive assistants, and business support staff who need to communicate effectively in English in international business environments. Whether you're writing emails, coordinating schedules, handling requests, or communicating with colleagues and clients, this programme will give you the grammatical accuracy, formal business vocabulary, and professional communication skills required for B2-level proficiency.

What You'll Learn

Over 24 units, you'll develop the core language skills needed for professional business communication—from writing formal emails and reports to handling diplomatic situations and coordinating with stakeholders. You'll master the grammar, vocabulary, and structures required to:

Write clear, professional emails using appropriate formal register and structure.
Report past events and work progress using accurate tense choices.
Discuss future plans and coordinate schedules using appropriate future forms.
Write objective business reports using passive voice correctly.
Handle sensitive situations diplomatically using modal verbs and softening language.
Communicate with colleagues, managers, and external stakeholders appropriately.

Each unit teaches Business English language structures systematically, ensuring you learn grammar, vocabulary, and communication patterns in realistic business contexts.

Programme Structure

The programme systematically develops business communication skills across 24 units organized in 6 modules:

Module 1: Professional Email Foundations (Units 1-4)

Email structure and formal register, making requests politely, giving information clearly, responding professionally

Module 2: Past Tenses and Event Reporting (Units 5-8)

Completed actions, background information, combining past tenses, reporting achievements

Module 3: Present Perfect Mastery (Units 9-12)

Recent actions, achievements vs. timeframes, duration emphasis, work history reporting

Module 4: Future Planning and Scheduling (Units 13-16)

Promises and offers, plans and intentions, fixed arrangements, proposals and possibilities

Module 5: Passive Voice and Formal Reports (Units 17-20)

Process descriptions, objective reporting, report structure, integrated formal writing

Module 6: Diplomatic Communication (Units 21-24)

Tactful requests, polite refusals, delivering bad news, handling sensitive questions

Key Learning Approach

Recognize that professional business communication requires specific grammatical structures and vocabulary. Build systematic accuracy in core grammar areas (tenses, modal verbs, passive voice). Practice authentic office scenarios using real business communication contexts. Result: Confident, accurate English communication at B2 level in business environments.

All 24 Units

Module 1: Professionl Email Foundations

Unit 1: Email Structure and Basic Formality - Five email components, present simple, formal phrases

Unit 2: Making Requests Politely - Modal verbs, request structures, varying politeness

Unit 3: Giving Information Clearly - Present continuous, time expressions, sequencing

Unit 4: Responding Professionally - Confirming, referring back, offers and promises

Module 2: Past Tenses and Event Reporting

Unit 5: Reporting Completed Work - Past simple, completion reporting, achievements

Unit 6: Describing Background and Context - Past continuous, scene-setting, context

Unit 7: Recent Events and Current Relevance - Present perfect, recent news, announcements

Unit 8: Combined Past Narratives - Integrating all past tenses, complex reports

Module 3: Present Perfect Mastery

Unit 9: Status Updates - Present Perfect vs Past Simple - Time period distinction, weekly updates

Unit 10: Achievements and Experience - Career history, indefinite past, experience

Unit 11: Duration and Continuity - Present perfect continuous, for/since, ongoing work

Unit 12: Integrated Time Reference - All perfect forms combined, timeline mastery

Module 4: Future Planning and Scheduling

Unit 13: Promises and Offers - Will for spontaneous decisions and commitments

Unit 14: Plans and Intentions - Going to for pre-planned actions

Unit 15: Fixed Arrangements and Schedules - Present continuous for confirmed arrangements

Unit 16: Proposals and Possibilities - Zero and first conditionals, policy and planning

Module 5: Passive Voice and Formal Reports

Unit 17: Process Descriptions - Present simple passive, workflow documentation

Unit 18: Event Reporting - Passive Voice for Objectivity - Past simple passive, incident reports

Unit 19: Active vs Passive Choice - Strategic voice selection, emphasis control

Unit 20: Formal Report Writing - Integration - Complete reports, formal linking, structure

Module 6: Diplomatic Communication

Unit 21: Tactful Requests and Suggestions - Advanced modals, maximum politeness

Unit 22: Saying 'No' Politely - Refusal structures, maintaining relationships

Unit 23: Delivering Bad News - Second conditional, cushioning language, empathy

Unit 24: Handling Sensitive Questions - Indirect questions, reported speech, diplomacy

Strategic Language Development

Not teaching office administration → Teaching Business English using administrative contexts

Not generic grammar study → Systematic development of grammar for professional communication

Not random practice → Structured progression through core business communication skills

Language Skills Developed

Grammar: Present/past/future tenses, modal verbs, passive voice, conditionals, reported speech, indirect questions

Vocabulary: Systematic development of formal business expressions and collocations for professional communication

Functional Language: Email writing, requests, reports, scheduling, diplomatic refusals, problem-solving

Register Control: Appropriate formality for emails, reports, and different stakeholders

Professional Confidence

Write clear, professional emails with good grammatical control
Report work progress using correct tense choices consistently
Coordinate schedules confidently using appropriate future forms
Produce formal reports with passive voice used correctly
Handle sensitive situations diplomatically and tactfully
Adapt register appropriately for different business contexts

What You'll Have at the End

✅ B2-level grammatical accuracy (reasonable accuracy in familiar contexts; generally good control)

✅ Broad business vocabulary range for clear professional communication

✅ Email portfolio demonstrating range of business correspondence types

✅ Report writing skills with appropriate formal register and structure

✅ Diplomatic communication ability for sensitive situations

✅ Confidence coordinating schedules and handling requests professionally

✅ Appropriate register control for colleagues, managers, and external contacts

✅ Readiness for B2 → C1 programme or professional business English roles

How Your Learning Works

In Each Unit

Clear learning objectives: You know exactly what language skills you're developing

Business context: Every unit uses authentic office and business scenarios

Grammar focus: Each unit targets 1-2 specific structures systematically

Realistic practice: Activities mirror actual business communication tasks

Immediate feedback: Your instructor corrects errors and reinforces accuracy

Your Progress

Module Assessments: After every 4 units, demonstrate your skills in a written assessment

Portfolio Building: Create a collection of emails, reports, and communications throughout the programme

Clear Progression: Pass each module assessment (demonstrate B2-appropriate control) before moving to the next

Your Support

Your instructor will:

Assess your starting point at B1 level and track progress to B2
Identify patterns in any errors and address them systematically
Adjust pace to match your learning needs
Provide regular, specific feedback on your grammar and vocabulary
Ensure you understand both the language structures and business contexts
Help you build confidence in professional English communication

Ready to Begin?

This programme will develop your Business English proficiency from B1 to B2 through systematic grammar teaching, formal business vocabulary building, and intensive practice in office and administrative contexts.

Each unit builds on the previous one, creating a clear path to B2-level proficiency in professional business communication. With consistent effort and practice, you'll see steady improvement in your accuracy, confidence, and professional effectiveness.

Let's start with Unit 1!

Programme Details:

Entry Level: B1 (confirmed by diagnostic assessment)
Exit Level: B2 (reasonable accuracy in familiar contexts)
Total Units: 24 units across 6 modules
Delivery: 1-2-1 remote instruction, 50 minutes per unit
Total Time: 35-40 hours (including homework and assessments)
Pass Requirement: Complete all 6 module assessments

Individual units can be adjusted based on your specific needs and progress

Book Trial Lesson / Consultation Requires Registration